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Breaking Barriers: Provo City’s First Deaf Police Officer

Meet Provo City's first deaf police officer and read about her journey into law enforcement.

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Courtney Schweinler, 24, is the first deaf police officer in Provo City, Utah. How did she get there and what advice does she have for others? This is her story.

Hearing Loss Journey

Courtney has Auditory Neuropathy Spectrum Disorder (ANSD), diagnosed at 9 months old. Her mother immediately began sign language classes with the whole family to provide Courtney with access to language. She received a cochlear implant on her left side in 2002 in Boston, Mass., when she was 2 years old. She quickly picked up Listening and Spoken Language after that, and received her second cochlear implant on the right side when she was 8.

Growing up, Courtney participated in several AG Bell activities, like parent/child get togethers, activities for kids with hearing loss, and was a LOFT participant in July 2018.

Police Officer Dreams

Courtney attended a youth police academy when she was a freshman in high school. She loved all the activities they offered, like investigative “cases,” courses on laws, detective skills, and how to speak with victims, to name a few. On the last day, an officer said, “I might wear this badge on my chest, but it will forever be etched in my soul.”

Courtney is receiving her POST (peace officer standards and training) graduation certificate from her grandfather, who served in the military.

“To this day, his words have stuck with me, and I decided that I wanted a career that I felt that passionately about,” Courtney says. It wasn’t long after that she decided this meant a career in law enforcement.

Her family members were initially hesitant about her intentions, not because they doubted her, but because of the job’s dangers. They have since been very supportive.

Courtney applied to join the Provo Police force just like any other applicant. She had to pass a bunch of tests: physical, medical, psychological, and hearing. The only issue she encountered was when a doctor refused to sign off on her hearing testing even though she passed well above the required hearing screening. He said he didn’t feel comfortable signing off because of the career she wanted to pursue. She told him his place wasn’t to share his opinion, but to attest to facts. “And the facts were that I well met the hearing requirements of the job,” she says. “The doctor then agreed to sign off on the testing.”

Current Role

Courtney works for Provo Police in the patrol division, where she responds to a wide variety of daily calls, including but not limited to death investigations, fraud, welfare checks, assaults, alarms, robberies, citizen assist requests, and traffic accidents. “I absolutely in no way avoid things in my career due to my hearing loss,” she says.

When she first started, she had to work harder to understand the traffic over the radios they use, but it has since become second nature. Her co-workers are all supportive, and there are even some who have hearing loss as well due to the nature of their career.

When asked if deaf people can be police officers, Courtney says she would tell them, “Clearly they can, because I am, and I’m not the only one either! When considering this career, I was careful to consider all aspects, and if my hearing loss would be a safety concern. I would not have chosen this career if I felt as though I would be a risk to myself, my co-workers, or citizens. I am able to perform the functions of my job effectively, and have been in multiple high-risk situations that prove that fact.”

When not policing, Courtney has her hands full with her two boys, Theo (2) and Oliver (5 months). Theo was born three months early at 27 weeks and 5 days; Courtney calls him a survivor and her hero. She and husband Dillan love the life and family they have built together.

While Courtney is the first deaf police officer in Provo City, she isn’t the first female officer there, though the female officers are in the minority. She is the only woman on her shift. “To be the first deaf police officer in Provo is a great honor and a great responsibility,” she shares. “I feel proud that other women and other people who are deaf could use me as an example and as a reassurance that they too can achieve things that were thought to be unattainable.”

Rompiendo Barreras: primera policía con sordera de la ciudad de Provo

Courtney Schweinler, de 24 años, es la primera agente de policía con sordera de la ciudad de Provo, Utah. ¿Cómo ha llegado hasta aquí y qué consejos puede dar a otras personas? ¡Siga leyendo!

El itinerario de la pérdida auditiva

Courtney padece un trastorno del espectro de la neuropatía auditiva, que se le diagnosticó cuando tenía 9 meses. De inmediato, su madre y toda la familia comenzaron a asistir a clases de lengua de signos para que Courtney tuviera acceso al lenguaje. En 2002, cuando tenía dos años, recibió un implante coclear en el lado izquierdo en Boston, Massachusetts. Rápidamente, se familiarizó con la metodología de Escucha y Lenguaje Hablado, y recibió el segundo implante coclear en el lado derecho cuando tenía 8 años.

Durante su infancia y adolescencia, Courtney participó en varias actividades de AG Bell, como reuniones de padres e hijos, actividades para niños con pérdida auditiva y fue participante de LOFT en julio de 2018.

El sueño de convertirse en policía

Courtney asistió a una academia de policía juvenil cuando estaba en primer año de secundaria. Le encantaron todas las actividades que se ofrecían, como «casos» de investigación, cursos sobre leyes, habilidades de detective y cómo hablar con las víctimas, por citar algunas. El último día, un agente le dijo: «esta placa la llevo en el pecho, pero siempre estará grabada en mi alma».

Courtney is receiving her POST (peace officer standards and training) graduation certificate from her grandfather, who served in the military.

«Todavía recuerdo sus palabras y deseé poder dedicarme a una profesión por la que sintiera verdadero entusiasmo», explica Courtney. No pasó mucho tiempo hasta llegar a la conclusión de que quería formar parte de las fuerzas de orden público.

Los miembros de su familia se mostraron inicialmente reacios a sus intenciones, no porque dudaran de ella, sino por los peligros de la profesión. Desde entonces, le han dado todo su apoyo.

Courtney solicitó entrar en el cuerpo de policía de Provo como cualquier otro aspirante. Tuvo que pasar una serie de pruebas: físicas, médicas, psicológicas y auditivas. El único problema con el que se encontró fue que un médico se negó a dar el visto bueno a sus pruebas de audición, a pesar de superar con creces el examen auditivo exigido. Decía no sentirse cómodo dando el visto bueno debido al puesto de trabajo en cuestión. Courtney le contestó que su obligación no era opinar, sino dar fe de los hechos. «Y los hechos eran que cumplía los requisitos auditivos del puesto de trabajo», añade. «El médico accedió a dar el visto bueno a las pruebas».

Trabajo actual

Courtney trabaja para la policía de Provo en la división de patrullas, donde responde a una gran variedad de llamadas diarias, entre las que se incluyen investigaciones de muertes, fraudes, comprobaciones de asistencia social, agresiones, alarmas, robos, solicitudes de asistencia ciudadana y accidentes de tráfico. «En mi profesión, no evito absolutamente nada debido a mi pérdida auditiva», afirma.

Cuando comenzó, tenía que esforzarse para entender la comunicación a través de las radios que se utilizan, pero desde entonces se ha convertido en algo natural. Todos sus compañeros la apoyan e incluso algunos de ellos también tienen pérdida auditiva debido a la naturaleza de la profesión.

Cuando se le pregunta si las personas con sordera pueden ser policías, Courtney responde: «Está claro que sí, porque yo lo soy, ¡y no soy la única! Cuando me planteé esta profesión, considere minuciosamente todos los aspectos, entre ellos, si la pérdida auditiva podría ser un problema de seguridad. No habría elegido esta profesión si hubiera creído que podría ser un riesgo para mí misma, para mis compañeros de trabajo o para los ciudadanos. Soy capaz de desempeñar las funciones de mi puesto de trabajo con eficacia y he estado en múltiples situaciones de alto riesgo que lo demuestran».

Cuando no patrulla, Courtney está muy ocupada con sus dos hijos: Theo de dos años y Oliver de cinco meses. Theo nació de forma prematura, con 27 semanas y 5 días; Courtney lo considera un superviviente y su héroe. Ella y su esposo Dillan adoran la vida y la familia que han construido juntos.

Aunque Courtney es la primera agente de policía con sordera de Provo, las mujeres agentes son minoría. Es la única mujer de su turno. «Ser la primera agente de policía con sordera de Provo es un gran honor y una gran responsabilidad», asegura. «Me siento orgullosa de poder servir de ejemplo a otras mujeres y a otras personas con sordera, dejando claro que se pueden conseguir cosas que se creían inalcanzables».

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Be the first to know about webinars, events, symposiums, and more.

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    Stay informed about upcoming conferences, webinars, and public events.

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